Lifetime wood warrantyCrafted by hand in 40–45 daysDelivered and placed across India60% today, 40% before dispatch

Call / WhatsApp +91 85909 49332 · info@lofqu.com

Help

Questions, answered.

Can’t find what you need? WhatsApp us — a real person replies.

Ordering and customising

Can I change the size of a piece?

Yes. Every piece can be made to your size. Choose a preset on the product page or enter your own width, depth and height, and our team will confirm the drawing and price before you pay.

Which woods do you use?

Solid Forest Teak, Mahogany and Ash. We never use veneer on particle board for our frames.

Can I use my own fabric?

Yes, you can send us your own fabric (COM). Tell us the metres you have and we’ll confirm how much we need.

Do you make things that aren’t on the website?

Most of our work is bespoke. Share a sketch or photo through the Bespoke Studio and we’ll draw and quote it.

Payment

How does payment work?

You pay 60% when you order (or approve your bespoke drawing) and the remaining 40% before dispatch.

Which payment methods do you accept?

UPI, cards, net banking and EMI through Razorpay, and bank transfer for larger orders.

Are prices inclusive of GST?

Prices are shown inclusive of GST, and you receive a GST invoice.

Making and delivery

How long does it take?

40–45 working days from your approval to ready, plus transit time to your city.

Do you deliver across India?

Yes. We deliver pan-India and place the piece in your home. Remote or oversized deliveries are confirmed before dispatch.

Is installation included?

Yes. Delivery, unpacking, assembly and placement in the room of your choice are included anywhere we deliver, and we take the packaging away with us.

Can I see my piece being made?

Yes. We share workshop photos at each stage, and you can track your build in your account.

Warranty and care

What does the lifetime warranty cover?

Solid-wood frames and joinery are covered for life against manufacturing defects. Upholstery (foam, springs and stitching) and finishes are covered for 12 months.

How do I care for solid wood?

Dust with a soft dry cloth, keep away from harsh sun and damp walls, and re-oil once a year. See our care guide.

Visiting us

Do you have a showroom?

We don’t have a showroom — we have a workshop you can visit by appointment in Ramanattukara, Kozhikode. We also offer video consultations.

Can I see samples?

Yes. Order a sample kit with three wood blocks and six fabric swatches. The fee is credited to your first order.

Start here

Still have a question?

Message us on WhatsApp and a founder or the workshop team will reply.