Lofqu (“we”, “us”) respects your privacy. This policy explains what we collect when you use lofqu.com, WhatsApp or email to talk to us, and how we use it.
What we collect
Your name, phone or WhatsApp number, email, delivery address and pincode, the details of your order or brief, and any photos or drawings you choose to share. Payments are processed securely by Razorpay; we never see or store your full card details.
How we use it
To prepare quotes and drawings, make and deliver your order, send order updates and invoices, provide warranty support, and — only if you opt in — send our monthly workshop letter.
Sharing
We share only what is needed with our payment provider, delivery partners and email or messaging services. We never sell your data.
Cookies and analytics
We use essential cookies to run the cart and checkout, and may use analytics to understand how the site is used. You can control cookies in your browser.
Your choices
You can ask us to see, correct or delete your personal data at any time by writing to info@lofqu.com or calling +91 85909 49332.
Contact
Lofqu, 6/467, Velipram, Farook College Road, Ramanattukara, Kozhikode, Kerala 673633.